My wife and I have never been interested in braving the crazy masses to Christmas shop on Black Friday, and we’re even less inclined to join the insanity now that “Black Friday” actually begins a day early, on Thanksgiving Day. We’d rather enjoy the evening with family than waste it on conspicuous consumption for a holiday that has become far too commercialized.
But this year a confluence of events convinced my wife to go shopping on Thanksgiving night: 1) Our son really wanted Beats headphones; 2) God blessed our new communications business with a surplus of work and income, so we could afford to splurge on the children; and 3) Walmart had a great deal on headphones for anyone who shopped that night.
Many people who shop on the wildest day of the year can’t get the gifts they want because they fly off the shelves. Walmart didn’t have any Beats headphones by the time she trekked to the Walmart nearest to my parents’ house in West Virginia.
But as promised because she shopped during the allotted time, Walmart gave her a rain check and promised to deliver the headphones to our local store in the Washington, D.C., area between Dec. 14 and Dec. 22. One big item off the shopping list early, right?
Wrong. We started getting antsy about Walmart’s ability to deliver on time midway between the two promised dates. Then on Dec. 21 we received this email: “Your Walmart.com order is almost ready for pickup. … You’ll receive a separate email when your item is ready for pickup. We will also be emailing you a $10 eGift Card for any inconvenience that may occur if your item does not arrive” on time.
Less than 24 hours later we learned that “almost ready” in Wally World doesn’t mean “sometime in the next three days before you have to wrap the gift and leave town for Christmas.” We received that $20 gift card but not the gift that our son wanted most this year. Thanks for nothing, Walmart!
Thankfully this Christmas story has a happy ending. We’re regular customers of Best Buy, and they sent an email the morning of Dec. 22 advertising a one-day special on select Beats headphones. Even better, they cost $15 less than what we paid for a rain check that Walmart couldn’t manage to fill in three weeks’ time.
Our son got his headphones; we got a gift certificate that we’ll use at Walmart the day we go to get a refund on the headphones that were never delivered; and we learned never to shop at Walmart on Black Friday. There are better ways to fill the emptiness underneath our Christmas tree.
Filed under: Business and Family and Holidays and Music and West Virginia